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We understand that circumstances may change, and you might need to cancel your ScreenApp subscription. While we're sad to see you go, we're committed to making the cancellation process as smooth as possible. Here’s everything you need to know:
Step-by-Step Guide to Cancel Your Subscription
Step 1: Access the Billing Tab
- Go to your settings and navigate to the billing tab to begin the cancellation process.
Step 2: Submit Your Cancellation Request
- After entering your details, hit Submit to process your cancellation request.
Important: Timing is Key
- To avoid being charged for the next cycle, cancel your subscription before your renewal date. Cancellations after the renewal date won’t be refunded, so we recommend doing this a few days before the billing cycle ends.
Feedback and Questions
As part of the process, we may ask you a few questions about why you're canceling. This feedback helps us improve ScreenApp and address any potential issues. While canceling is always an option, we’re here to assist if there’s anything we can do to help you stay with us.
You can also check out our full refund policy here.
If you need help or have questions, contact our customer support team at support@screenapp.io.
Note: In cases where a free month offer was redeemed, the system will apply the free month first, and charges will begin after the free period ends unless canceled before the renewal.
